Our company has PRIDE running through its fabric
Pride and individual respect for the loved ones within our care Reassurance, contactable 24-7, personalised family care with a named contact from the point of the first call. Individual and personalised care for the family’s assuring that we deliver a fitting and unique individual celebration of life for loved ones.
Devoted and professional in creating the celebration of life traditionally or in the chosen belief/style of your loved one wishes. Empathy and understanding. We take the necessary time and diligence you require in arranging an individual celebration of a unique life for every service, breaking away from the traditional Funeral service.
OUR AWARDS AND ACCOLADES
Mark Robson Awarded Pride of the Co-operative Award 2019
Mark Robson, a dedicated funeral director, was honoured with the Pride of the Co-operative Award 2019 in recognition of his outstanding contributions to the profession. At the time, Mark was working for a funeral director in Taunton, where he was known for his commitment to excellence and mentorship.
The prestigious award was presented at a national ceremony in London, as part of The Co-operative’s sponsorship of the Pride of Britain Awards. This annual accolade celebrates employees who demonstrate exceptional dedication and impact in their roles.
Mark was nominated for his tireless work training and supporting new members of staff, going above and beyond to ensure the next generation of funeral professionals were well-prepared and confident in their roles.
As part of his recognition, Mark received an all-expenses-paid trip to the celebrity-packed Pride of Britain Awards, where he celebrated alongside some of the UK’s most inspirational individuals.
Orlando Levy – National Funeral Apprentice of the Year 2023
We are incredibly proud to share that Orlando Levy, a valued member of the Robson Funeral Services team, was named National Funeral Apprentice of the Year for 2023.
At just 20 years old, Orlando stood out among apprentices across the country for his exceptional professionalism, dedication, and natural empathy in supporting bereaved families. His ability to balance the demands of his apprenticeship while delivering consistently high standards of care made him a deserving recipient of this prestigious national award.
Recognised by HIT Training and industry professionals, Orlando’s approach reflects the core values we hold dear — compassion, respect, and attention to detail. From his work in arranging personal and meaningful funerals to his commitment to learning and growth, Orlando has shown maturity and insight beyond his years.
This achievement is a testament not only to Orlando’s hard work, but also to his deep understanding of the role of a modern funeral director: someone who offers comfort, guidance, and unwavering support to families during their most difficult moments.
MEET OUR FUNERAL DIRECTORS
Mark Robson DipFD
Owner/Senior Funeral Director
From an early age, Mark spent many Saturdays washing hearses and limousines and at the age of 15, he carried his first coffin. In 1986 Mark started working for a large Funeral Directors and whilst studying Canon law at Loughborough. In 2000 Mark gained his Diploma as a Funeral Director. In 2009 Mark was awarded a Privilege Award as a Funeral Director which was presented at the Pride of Britain Awards. Mark has arranged funerals from non-fetus stillborns, children, teenagers right up to people past the age of 100, even double funerals and also has experience in International with repatriation into and out of this country, Military and traveller funerals. So with over 30 year’s experience, people are in safe hands.
Orlando Levy DipFD F.A. CAA
Funeral Director
From the age of 15, Orlando experienced the heartbreaking loss of his father to cancer. During this difficult time, Robson Funeral Service supported his family with care, compassion and dignity. It was through this experience that Orlando realised his calling to become a Funeral Director and provide the same care and empathy to others facing the loss of a loved one. Orlando is known for his genuine empathy, deep understanding, and unwavering support for the families he works with. His personal journey has shaped him into someone who truly knows how to walk beside others during their most difficult moments in their life. At the age of 19, Orlando achieved a Diploma in Funeral Arranging, recognised by being awarded Apprentice Of The Year in the funeral sector for 2023. Now, at just 20 years old, he has proudly earned his Funeral Director Diploma — a testament to his dedication, passion, and commitment to helping others.
Nick Rayfield
Funeral Director
Nick began his career in the funeral industry 25 years ago, initially working with horse-drawn funerals. This unique and traditional service gave Nick a deep appreciation for the respect and dignity needing to be shown. After gaining valuable experience, Nick transitioned to working for a funeral company as a Funeral Operative. Through dedication and hard work, Nick progressed to the role of a Funeral Director, managing and overseeing funeral arrangements to provide compassionate support to grieving families. In addition to his formal roles, Nick spent several years freelancing as a bearer, funeral director, and carriage driver. This versatile experience also opened doors for him in the film and television industry, where Nick had the opportunity to work with horses on notable productions such as Bridgerton, The Crown, Gentleman Jack, Eastenders (specifically Dot Cotton’s funeral), and Victoria. These projects allowed Nick to combine his professional skills with his passion for horses and period drama. Now at Robson Funeral Services Nick continue to provide compassionate and professional funeral services to family in the Minehead and surrounding area.
Meet our Pallbearers
At Robson Funeral Services, our team of pallbearers plays a vital role in every funeral we conduct. With professionalism, respect, and quiet strength, they ensure each service is carried out with the dignity your loved one deserves.
Our pallbearers are more than just part of the ceremonial process — they are caring individuals who understand the importance of their role during such a meaningful moment. Whether walking in procession, carrying the coffin, or standing in support, they represent the values we hold dear: compassion, composure, and care.
Trained to the highest standards and always immaculately presented, our team works seamlessly alongside our funeral directors to ensure everything runs smoothly and respectfully from start to finish.
They are proud to serve with empathy and discretion — always mindful of the emotions and significance of each farewell.
Our Business Values
‘FAMILY IS AT THE HEART OF EVERYTHING WE DO’
Compassion
We care deeply about the people we serve and treat every family with kindness, sensitivity, and understanding.
Integrity
We are committed to honest, transparent guidance at every step, ensuring you feel supported and informed throughout the process.
Respect
Every life is unique, and every funeral should reflect that. We honour your loved one’s life with dignity and respect, always.
Experience
With over 55 years of professional experience, we brings a steady, knowledgeable hand and a wealth of insight to every arrangement from one of our team.
Community
As a local, independent funeral service, we take pride in serving our community with a personal approach that large organisations simply can’t match.
EXPERIENCE THE DIFFERENCE
Respect & Dignity
Our priority is to offer the opportunity for families to create a unique celebration of a life conducted with respect and dignity
Support & Services
Our support and services are available locally with the ability to provide anywhere in the UK and abroad
Personal Attention
You get personal attention at all times from Mark and his team 24 hours a day, 7 days a week
Together we can create the service you need
WHO WE HAVE HELPED
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